FAQ

You’ve got questions, we've got answers

Who do you work with?

I work with brands, businesses, and organizations that aim to create impactful, community-focused experiences. This includes coliving spaces, coworking hubs, residential communities, and any organization looking to build intentional, human-centered environments. If you're looking to enhance the resident or customer experience and build a loyal community, we’re likely a great fit!

Can you help us choose the right tech for our project?

Yes, I can advise on technology selection, though my main focus is on integrating your customer journey and experience design into the tech platform that best suits your needs. I guide clients on choosing the most effective features and help with seamless tech implementation, ensuring that every touchpoint supports both resident satisfaction and operational efficiency.

What’s the difference between individual and collective experience design?

* Individual Experience Design is focused on creating personal, supportive interactions for each resident or customer. This might include onboarding processes, access to resources, and personalized communication.
* Collective Experience Design centers on building a sense of community through shared spaces, group activities, and communal interactions. Both aspects work together to create a balanced, holistic experience for everyone involved.

What makes your approach different from a typical design or consulting agency?

Unlike a traditional agency, I bring a unique blend of hands-on experience in community living and expertise in design thinking. My approach is holistic and deeply collaborative, focusing on creating spaces where people feel truly at home. From strategic guidelines to operational support, I’m involved every step of the way, ensuring that every aspect of the experience aligns with your mission and enhances resident well-being.

Do you offer training for our team?

Absolutely. I provide training to ensure your team feels confident and equipped to manage the designed experience, whether it’s through technology, communication, or community-building practices. Training is tailored to your specific needs, covering both resident interactions and operational workflows, so your team can sustain the high-quality experience we design together.

How can I get started working with you?

Getting started is easy! Just head to the Contact page on my website to schedule an initial consultation. During this call, we’ll discuss your project’s goals, challenges, and vision. From there, I’ll outline how my services can best support your objectives, and we’ll craft a plan to bring your vision to life.

FAQ

You’ve got questions, we've got answers

Who do you work with?

I work with brands, businesses, and organizations that aim to create impactful, community-focused experiences. This includes coliving spaces, coworking hubs, residential communities, and any organization looking to build intentional, human-centered environments. If you're looking to enhance the resident or customer experience and build a loyal community, we’re likely a great fit!

Can you help us choose the right tech for our project?

Yes, I can advise on technology selection, though my main focus is on integrating your customer journey and experience design into the tech platform that best suits your needs. I guide clients on choosing the most effective features and help with seamless tech implementation, ensuring that every touchpoint supports both resident satisfaction and operational efficiency.

What’s the difference between individual and collective experience design?

* Individual Experience Design is focused on creating personal, supportive interactions for each resident or customer. This might include onboarding processes, access to resources, and personalized communication.
* Collective Experience Design centers on building a sense of community through shared spaces, group activities, and communal interactions. Both aspects work together to create a balanced, holistic experience for everyone involved.

What makes your approach different from a typical design or consulting agency?

Unlike a traditional agency, I bring a unique blend of hands-on experience in community living and expertise in design thinking. My approach is holistic and deeply collaborative, focusing on creating spaces where people feel truly at home. From strategic guidelines to operational support, I’m involved every step of the way, ensuring that every aspect of the experience aligns with your mission and enhances resident well-being.

Do you offer training for our team?

Absolutely. I provide training to ensure your team feels confident and equipped to manage the designed experience, whether it’s through technology, communication, or community-building practices. Training is tailored to your specific needs, covering both resident interactions and operational workflows, so your team can sustain the high-quality experience we design together.

How can I get started working with you?

Getting started is easy! Just head to the Contact page on my website to schedule an initial consultation. During this call, we’ll discuss your project’s goals, challenges, and vision. From there, I’ll outline how my services can best support your objectives, and we’ll craft a plan to bring your vision to life.

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